Privacy Policy

Corentra Medical Distribution LLC (“Corentra Medical,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website or interact with our wholesale business services.

Information We Collect

We collect information you provide to us and information that is generated when you use our website, including:

• Business-account information such as legal business name, DBA, contact name, business email, business phone, business address, business type, number of locations, products of interest, purchasing volume, preferred contact method, and other details submitted through our wholesale-account request form.
• Contact-form submissions including name, business name, email, phone, reason for inquiry, and message content.
• Website analytics and cookies including standard log information, device identifiers, referring pages, and general usage information collected through cookies or similar technologies.

How We Use Information

• To evaluate and process wholesale-account requests and business inquiries.
• To communicate about account verification, product availability, orders, shipping, and customer service.
• To send text messages consistent with the SMS consent you have selected.
• To operate, maintain, secure, and improve our website and business services.
• To comply with legal obligations and enforce our terms.

Service Providers

We may share information with service providers that help us operate our business, including website hosting, CRM operations, communications infrastructure, payment processing, shipping, fraud prevention, and customer service. These service providers may only use the information as necessary to provide their services to us.

SMS and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, communications infrastructure, and technical operations, is permitted only when necessary to provide those services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Mobile phone numbers will not be sold or rented.
• SMS opt-in information and consent records will not be sold, rented, or shared with third parties or affiliates for their marketing purposes.
• Users can opt out of SMS at any time by replying STOP to any message from Corentra Medical.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

User Choices

You may contact us to request access to, correction of, or deletion of information you have submitted, subject to applicable law. You may opt out of SMS communications at any time by replying STOP.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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